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Workflow n8n

Automatisation Telegram avec n8n : gestion de mémoire à long terme

  • Ce workflow n8n est conçu pour automatiser la gestion des interactions sur Telegram en intégrant un agent AI capable de mémoriser des informations à long terme. Il s'adresse aux entreprises qui souhaitent améliorer leur communication client tout en optimisant le suivi des échanges. Par exemple, ce système peut être utilisé par des équipes de support client pour garder une trace des conversations et des données importantes, facilitant ainsi la continuité des échanges.
  • Le workflow débute par un déclencheur Webhook qui écoute les événements sur Telegram. Lorsque qu'un message est reçu, il est traité par plusieurs nœuds, notamment le nœud 'Check User & Chat ID' qui valide l'identité de l'utilisateur et du chat. Ensuite, le 'Message Router' dirige le flux vers l'agent AI qui génère des réponses basées sur le contexte de la conversation. Les nœuds 'Save Long Term Memories' et 'Retrieve Long Term Memories' interagissent avec Google Docs pour stocker et récupérer des informations pertinentes, assurant ainsi que l'agent AI dispose toujours des données nécessaires pour des réponses contextualisées.
  • Les bénéfices de cette automatisation n8n sont multiples : elle permet de réduire le temps de réponse aux clients, d'améliorer la satisfaction client grâce à des interactions plus personnalisées, et d'optimiser la gestion des informations critiques, ce qui est essentiel pour toute entreprise cherchant à se démarquer dans un environnement concurrentiel.
Tags clés :automatisationTelegramn8nAIcommunication
🎯Pour qui ?🧩Problème résolu📋Étapes du flux🛠Guide de personnalisation
Catégorie: Webhook · Tags: automatisation, Telegram, n8n, AI, communication❤ 0

Workflow n8n Telegram, communication : vue d'ensemble

Schéma des nœuds et connexions de ce workflow n8n, généré à partir du JSON n8n.

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Workflow n8n Telegram, communication : détail des nœuds

  • Check User & Chat ID

    Ce noeud vérifie les identifiants de l'utilisateur et du chat.

  • Error message

    Ce noeud envoie un message d'erreur via Telegram.

  • Sticky Note

    Ce noeud crée une note autocollante avec des paramètres spécifiques.

  • Listen for Telegram Events

    Ce noeud écoute les événements Telegram via un webhook.

  • Sticky Note1

    Ce noeud crée une autre note autocollante avec des paramètres définis.

  • Validation

    Ce noeud effectue une validation des données en définissant des assignations.

  • Sticky Note4

    Ce noeud crée une note autocollante supplémentaire avec des spécifications données.

  • Message Router

    Ce noeud dirige les messages en fonction de règles définies.

  • AI Agent

    Ce noeud agit comme un agent d'IA pour traiter des textes avec des options spécifiques.

  • Merge

    Ce noeud fusionne des données selon un mode et des options spécifiés.

  • Window Buffer Memory

    Ce noeud gère la mémoire tampon pour les sessions d'IA.

  • When chat message received

    Ce noeud déclenche une action lorsqu'un message de chat est reçu.

  • Sticky Note10

    Ce noeud crée une note autocollante avec des paramètres définis.

  • Telegram Response

    Ce noeud envoie une réponse via Telegram.

  • Save Long Term Memories

    Ce noeud enregistre des mémoires à long terme dans Google Docs.

  • Sticky Note3

    Ce noeud crée une note autocollante avec des spécifications données.

  • Retrieve Long Term Memories

    Ce noeud récupère des mémoires à long terme depuis Google Docs.

  • Sticky Note5

    Ce noeud crée une note autocollante avec des paramètres spécifiés.

  • Sticky Note6

    Ce noeud crée une note autocollante avec des spécifications données.

  • Response Error message

    Ce noeud envoie un message d'erreur via Telegram.

  • Sticky Note12

    Ce noeud crée une note autocollante avec des paramètres définis.

  • DeepSeek-R1 Reasoning

    Ce noeud effectue un raisonnement avec le modèle AI DeepSeek-R1.

  • DeepSeek-V3 Chat

    Ce noeud gère les interactions de chat avec le modèle AI DeepSeek-V3.

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{
  "id": "rtsvydad1MOCryia",
  "meta": {
    "instanceId": "31e69f7f4a77bf465b805824e303232f0227212ae922d12133a0f96ffeab4fef"
  },
  "name": "🐋🤖 DeepSeek AI Agent + Telegram + LONG TERM Memory 🧠",
  "tags": [],
  "nodes": [
    {
      "id": "23b50c07-39a8-4166-ab13-9683b3ee25e6",
      "name": "Check User & Chat ID",
      "type": "n8n-nodes-base.if",
      "position": [
        -80,
        160
      ],
      "parameters": {
        "options": {},
        "conditions": {
          "options": {
            "version": 2,
            "leftValue": "",
            "caseSensitive": true,
            "typeValidation": "strict"
          },
          "combinator": "and",
          "conditions": [
            {
              "id": "5fe3c0d8-bd61-4943-b152-9e6315134520",
              "operator": {
                "name": "filter.operator.equals",
                "type": "string",
                "operation": "equals"
              },
              "leftValue": "={{ $('Listen for Telegram Events').item.json.body.message.from.first_name }}",
              "rightValue": "={{ $json.first_name }}"
            },
            {
              "id": "98a0ea91-0567-459c-bbce-06abc14a49ce",
              "operator": {
                "name": "filter.operator.equals",
                "type": "string",
                "operation": "equals"
              },
              "leftValue": "={{ $('Listen for Telegram Events').item.json.body.message.from.last_name }}",
              "rightValue": "={{ $json.last_name }}"
            },
            {
              "id": "18a96c1f-f2a0-4a2a-b789-606763df4423",
              "operator": {
                "type": "number",
                "operation": "equals"
              },
              "leftValue": "={{ $('Listen for Telegram Events').item.json.body.message.from.id }}",
              "rightValue": "={{ $json.id }}"
            }
          ]
        },
        "looseTypeValidation": "="
      },
      "typeVersion": 2.2
    },
    {
      "id": "ecbc13fe-305d-4cdd-b35c-3e119e8e8b5d",
      "name": "Error message",
      "type": "n8n-nodes-base.telegram",
      "position": [
        160,
        440
      ],
      "parameters": {
        "text": "=Unable to process your message.",
        "chatId": "={{ $json.body.message.chat.id }}",
        "additionalFields": {
          "appendAttribution": false
        }
      },
      "credentials": {
        "telegramApi": {
          "id": "pAIFhguJlkO3c7aQ",
          "name": "Telegram account"
        }
      },
      "typeVersion": 1.2
    },
    {
      "id": "be722bc7-0b22-4892-967c-fdd398a7b129",
      "name": "Sticky Note",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -540,
        -20
      ],
      "parameters": {
        "color": 6,
        "width": 949,
        "height": 652,
        "content": "# Receive Telegram Message with Webhook"
      },
      "typeVersion": 1
    },
    {
      "id": "a3866585-bfee-4025-a8f4-f06fde16171a",
      "name": "Listen for Telegram Events",
      "type": "n8n-nodes-base.webhook",
      "position": [
        -480,
        160
      ],
      "webhookId": "097f36f3-1574-44f9-815f-58387e3b20bf",
      "parameters": {
        "path": "wbot",
        "options": {
          "binaryPropertyName": "data"
        },
        "httpMethod": "POST"
      },
      "typeVersion": 2
    },
    {
      "id": "f70571d5-3680-4616-90fa-3358b0883368",
      "name": "Sticky Note1",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -1380,
        -20
      ],
      "parameters": {
        "color": 7,
        "width": 800,
        "height": 860,
        "content": "# How to set up a Telegram Bot WebHook\n\n## WebHook Setup Process\n\n**Basic Concept**\nA WebHook allows your Telegram bot to automatically receive updates instead of manually polling the Bot API.\n\n**Setup Method**\nTo set a WebHook, make a GET request using this URL format:\n```\nhttps://api.telegram.org/bot{my_bot_token}/setWebhook?url={url_to_send_updates_to}\n```\nWhere:\n- `my_bot_token`: Your bot token from BotFather\n- `url_to_send_updates_to`: Your HTTPS endpoint that handles bot updates\n\n\n**Verification**\nTo verify the WebHook setup, use:\n```\nhttps://api.telegram.org/bot{my_bot_token}/getWebhookInfo\n```\n\nA successful response looks like:\n```json\n{\n \"ok\": true,\n \"result\": {\n \"url\": \"https://www.example.com/my-telegram-bot/\",\n \"has_custom_certificate\": false,\n \"pending_update_count\": 0,\n \"max_connections\": 40\n }\n}\n```\n\n\nThis method provides a simple and efficient way to handle Telegram bot updates automatically through webhooks rather than manual polling."
      },
      "typeVersion": 1
    },
    {
      "id": "2b6149d5-ffd6-46ef-9840-149508251a77",
      "name": "Validation",
      "type": "n8n-nodes-base.set",
      "position": [
        -260,
        160
      ],
      "parameters": {
        "options": {},
        "assignments": {
          "assignments": [
            {
              "id": "0cea6da1-652a-4c1e-94c3-30608ced90f8",
              "name": "first_name",
              "type": "string",
              "value": "FirstName"
            },
            {
              "id": "b90280c6-3e36-49ca-9e7e-e15c42d256cc",
              "name": "last_name",
              "type": "string",
              "value": "LastName"
            },
            {
              "id": "f6d86283-16ca-447e-8427-7d3d190babc0",
              "name": "id",
              "type": "number",
              "value": 12345667891
            }
          ]
        },
        "includeOtherFields": true
      },
      "typeVersion": 3.4
    },
    {
      "id": "41c965ea-b67d-4d6b-82e4-0e57f5fc13bb",
      "name": "Sticky Note4",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -320,
        100
      ],
      "parameters": {
        "color": 7,
        "width": 420,
        "height": 260,
        "content": "## Validate Telegram User\n"
      },
      "typeVersion": 1
    },
    {
      "id": "164f5e91-1958-4dc5-b38c-db1cec0579d4",
      "name": "Message Router",
      "type": "n8n-nodes-base.switch",
      "position": [
        160,
        160
      ],
      "parameters": {
        "rules": {
          "values": [
            {
              "outputKey": "audio",
              "conditions": {
                "options": {
                  "version": 2,
                  "leftValue": "",
                  "caseSensitive": true,
                  "typeValidation": "strict"
                },
                "combinator": "and",
                "conditions": [
                  {
                    "operator": {
                      "type": "object",
                      "operation": "exists",
                      "singleValue": true
                    },
                    "leftValue": "={{ $json.body.message.voice }}",
                    "rightValue": ""
                  }
                ]
              },
              "renameOutput": true
            },
            {
              "outputKey": "text",
              "conditions": {
                "options": {
                  "version": 2,
                  "leftValue": "",
                  "caseSensitive": true,
                  "typeValidation": "strict"
                },
                "combinator": "and",
                "conditions": [
                  {
                    "id": "342f0883-d959-44a2-b80d-379e39c76218",
                    "operator": {
                      "type": "string",
                      "operation": "exists",
                      "singleValue": true
                    },
                    "leftValue": "={{ $json.body.message.text }}",
                    "rightValue": ""
                  }
                ]
              },
              "renameOutput": true
            },
            {
              "outputKey": "image",
              "conditions": {
                "options": {
                  "version": 2,
                  "leftValue": "",
                  "caseSensitive": true,
                  "typeValidation": "strict"
                },
                "combinator": "and",
                "conditions": [
                  {
                    "id": "ded3a600-f861-413a-8892-3fc5ea935ecb",
                    "operator": {
                      "type": "array",
                      "operation": "exists",
                      "singleValue": true
                    },
                    "leftValue": "={{ $json.body.message.photo }}",
                    "rightValue": ""
                  }
                ]
              },
              "renameOutput": true
            }
          ]
        },
        "options": {
          "fallbackOutput": "extra"
        }
      },
      "typeVersion": 3.2
    },
    {
      "id": "7947173d-39fa-4d4b-9b1e-60de809a9950",
      "name": "AI Agent",
      "type": "@n8n/n8n-nodes-langchain.agent",
      "onError": "continueErrorOutput",
      "position": [
        860,
        340
      ],
      "parameters": {
        "text": "={{ $('Message Router').item.json.body.message.text }}",
        "options": {
          "systemMessage": "=## ROLE \nYou are a friendly, attentive, and helpful AI assistant. Your primary goal is to assist the user while maintaining a personalized and engaging interaction. The current user's first name is **{{ $json.body.message.from.first_name }}**.\n\n---\n\n## RULES \n\n1. **Memory Management**: \n - When the user sends a new message, evaluate whether it contains noteworthy or personal information (e.g., preferences, habits, goals, or important events). \n - If such information is identified, use the **Save Memory** tool to store this data in memory. \n - Always send a meaningful response back to the user, even if your primary action was saving information. This response should not reveal that information was stored but should acknowledge or engage with the user’s input naturally.\n\n2. **Context Awareness**: \n - Use stored memories to provide contextually relevant and personalized responses. \n - Always consider the **date and time** when a memory was collected to ensure your responses are up-to-date and accurate.\n\n3. **User-Centric Responses**: \n - Tailor your responses based on the user's preferences and past interactions. \n - Be proactive in recalling relevant details from memory when appropriate but avoid overwhelming the user with unnecessary information.\n\n4. **Privacy and Sensitivity**: \n - Handle all user data with care and sensitivity. Avoid making assumptions or sharing stored information unless it directly enhances the conversation or task at hand.\n\n5. **Fallback Responses**: \n - **IMPORTANT** If no specific task or question arises from the user’s message (e.g., when only saving information), respond in a way that keeps the conversation flowing naturally. For example:\n - Acknowledge their input: “Thanks for sharing that!” \n - Provide a friendly follow-up: “Is there anything else I can help you with today?”\n - DO NOT tell Jokes as a fall back response.\n\n---\n\n## TOOLS \n\n### Save Memory \n- Use this tool to store summarized, concise, and meaningful information about the user. \n- Extract key details from user messages that could enhance future interactions (e.g., likes/dislikes, important dates, hobbies). \n- Ensure that the summary is clear and devoid of unnecessary details.\n\n---\n\n## MEMORIES \n\n### Recent Noteworthy Memories \nHere are the most recent memories collected from the user, including their date and time of collection: \n\n**{{ $('Retrieve Long Term Memories').item.json.content }}**\n\n### Guidelines for Using Memories: \n- Prioritize recent memories but do not disregard older ones if they remain relevant. \n- Cross-reference memories to maintain consistency in your responses. For example, if a user shares conflicting preferences over time, clarify or adapt accordingly.\n\n---\n\n## ADDITIONAL INSTRUCTIONS \n\n- Think critically before responding to ensure your answers are thoughtful and accurate. \n- Strive to build trust with the user by being consistent, reliable, and personable in your interactions. \n- Avoid robotic or overly formal language; aim for a conversational tone that aligns with being \"friendly and helpful.\" \n"
        },
        "promptType": "define"
      },
      "typeVersion": 1.7,
      "alwaysOutputData": true
    },
    {
      "id": "6111c771-d8af-4586-8829-213d86dc4f47",
      "name": "Merge",
      "type": "n8n-nodes-base.merge",
      "position": [
        860,
        100
      ],
      "parameters": {
        "mode": "combine",
        "options": {},
        "combineBy": "combineAll"
      },
      "typeVersion": 3
    },
    {
      "id": "94a01b4f-549d-4e49-88e0-143c90dd200e",
      "name": "Window Buffer Memory",
      "type": "@n8n/n8n-nodes-langchain.memoryBufferWindow",
      "position": [
        920,
        780
      ],
      "parameters": {
        "sessionKey": "={{ $json.id }}",
        "sessionIdType": "customKey",
        "contextWindowLength": 50
      },
      "typeVersion": 1.3
    },
    {
      "id": "d1182e11-025e-4885-abb1-b76a9b617b84",
      "name": "When chat message received",
      "type": "@n8n/n8n-nodes-langchain.chatTrigger",
      "disabled": true,
      "position": [
        -480,
        420
      ],
      "webhookId": "701ddc24-2637-466e-9789-5d47145333a8",
      "parameters": {
        "options": {}
      },
      "typeVersion": 1.1
    },
    {
      "id": "97d4cdcd-b016-44aa-882c-eb2ec38968eb",
      "name": "Sticky Note10",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        440,
        -20
      ],
      "parameters": {
        "color": 5,
        "width": 1033,
        "height": 1029,
        "content": "# Process Text Message"
      },
      "typeVersion": 1
    },
    {
      "id": "73156ecc-af5f-4e3d-82c6-4668db52b511",
      "name": "Telegram Response",
      "type": "n8n-nodes-base.telegram",
      "position": [
        1240,
        160
      ],
      "parameters": {
        "text": "={{ $json.output }}",
        "chatId": "={{ $('Listen for Telegram Events').item.json.body.message.chat.id }}",
        "additionalFields": {
          "parse_mode": "HTML",
          "appendAttribution": false
        }
      },
      "credentials": {
        "telegramApi": {
          "id": "pAIFhguJlkO3c7aQ",
          "name": "Telegram account"
        }
      },
      "typeVersion": 1.2
    },
    {
      "id": "5f342299-40fe-44cf-9b58-8a9d3bfac1df",
      "name": "Save Long Term Memories",
      "type": "n8n-nodes-base.googleDocsTool",
      "position": [
        1260,
        780
      ],
      "parameters": {
        "actionsUi": {
          "actionFields": [
            {
              "text": "= Memory: {{ $fromAI('memory') }} - Date: {{ $now }} ",
              "action": "insert"
            }
          ]
        },
        "operation": "update",
        "documentURL": "[Google Doc ID]",
        "descriptionType": "manual",
        "toolDescription": "Save memories"
      },
      "credentials": {
        "googleDocsOAuth2Api": {
          "id": "YWEHuG28zOt532MQ",
          "name": "Google Docs account"
        }
      },
      "typeVersion": 2
    },
    {
      "id": "aba001a8-68f9-4870-9cd0-60a4c59ecd5b",
      "name": "Sticky Note3",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        460,
        220
      ],
      "parameters": {
        "color": 4,
        "width": 300,
        "height": 340,
        "content": "## Retrieve Long Term Memories\nGoogle Docs"
      },
      "typeVersion": 1
    },
    {
      "id": "e5ec71ec-9527-4ccd-87c3-3aa2f09192e8",
      "name": "Retrieve Long Term Memories",
      "type": "n8n-nodes-base.googleDocs",
      "position": [
        560,
        360
      ],
      "parameters": {
        "operation": "get",
        "documentURL": "[Google Doc ID]"
      },
      "credentials": {
        "googleDocsOAuth2Api": {
          "id": "YWEHuG28zOt532MQ",
          "name": "Google Docs account"
        }
      },
      "typeVersion": 2,
      "alwaysOutputData": true
    },
    {
      "id": "4764383a-3c4b-4e64-b391-5dc9fb4b9de6",
      "name": "Sticky Note5",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        820,
        660
      ],
      "parameters": {
        "width": 280,
        "height": 320,
        "content": "## Save To Current Chat Memory (Optional)"
      },
      "typeVersion": 1
    },
    {
      "id": "e11995b8-e061-4b40-b4b6-9ec03c7e5a06",
      "name": "Sticky Note6",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        1160,
        660
      ],
      "parameters": {
        "color": 4,
        "width": 280,
        "height": 320,
        "content": "## Save Long Term Memories\nGoogle Docs"
      },
      "typeVersion": 1
    },
    {
      "id": "1b53aef2-ca99-409b-bd10-3fc1fd87f540",
      "name": "Response Error message",
      "type": "n8n-nodes-base.telegram",
      "position": [
        1240,
        360
      ],
      "parameters": {
        "text": "=Unable to process your message.",
        "chatId": "={{ $('Listen for Telegram Events').item.json.body.message.chat.id }}",
        "additionalFields": {
          "appendAttribution": false
        }
      },
      "credentials": {
        "telegramApi": {
          "id": "pAIFhguJlkO3c7aQ",
          "name": "Telegram account"
        }
      },
      "typeVersion": 1.2
    },
    {
      "id": "e5d79084-d7f1-44fd-a1db-73cc76a148ec",
      "name": "Sticky Note12",
      "type": "n8n-nodes-base.stickyNote",
      "position": [
        -60,
        660
      ],
      "parameters": {
        "color": 7,
        "width": 820,
        "height": 600,
        "content": "# DeepSeek API Call\n\nThe DeepSeek API uses an API format compatible with OpenAI. By modifying the configuration, you can use the OpenAI SDK or softwares compatible with the OpenAI API to access the DeepSeek API.\n\nhttps://api-docs.deepseek.com/\n\n## Configuration Parameters\n\n| Parameter | Value |\n|-----------|--------|\n| base_url | https://api.deepseek.com |\n| api_key | https://platform.deepseek.com/api_keys |\n\n\n\n## Important Notes\n\n- To be compatible with OpenAI, you can also use `https://api.deepseek.com/v1` as the base_url. Note that the v1 here has NO relationship with the model's version.\n\n- The deepseek-chat model has been upgraded to DeepSeek-V3. The API remains unchanged. You can invoke DeepSeek-V3 by specifying `model='deepseek-chat'`.\n\n- deepseek-reasoner is the latest reasoning model, DeepSeek-R1, released by DeepSeek. You can invoke DeepSeek-R1 by specifying `model='deepseek-reasoner'`."
      },
      "typeVersion": 1
    },
    {
      "id": "af14e803-44a5-4b0e-a675-b1e860bf6d29",
      "name": "DeepSeek-R1 Reasoning",
      "type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
      "position": [
        440,
        880
      ],
      "parameters": {
        "model": "=deepseek-reasoner",
        "options": {}
      },
      "credentials": {
        "openAiApi": {
          "id": "MSl7SdcvZe0SqCYI",
          "name": "deepseek"
        }
      },
      "typeVersion": 1.1
    },
    {
      "id": "e8be6a32-ba4c-4895-b34b-c5e7d0ded5e8",
      "name": "DeepSeek-V3 Chat",
      "type": "@n8n/n8n-nodes-langchain.lmChatOpenAi",
      "position": [
        600,
        880
      ],
      "parameters": {
        "model": "=deepseek-chat",
        "options": {}
      },
      "credentials": {
        "openAiApi": {
          "id": "MSl7SdcvZe0SqCYI",
          "name": "deepseek"
        }
      },
      "typeVersion": 1.1
    }
  ],
  "active": false,
  "pinData": {},
  "settings": {
    "timezone": "America/Vancouver",
    "callerPolicy": "workflowsFromSameOwner",
    "executionOrder": "v1"
  },
  "versionId": "2e669c98-e6ad-42f0-a642-de05e372937e",
  "connections": {
    "Merge": {
      "main": [
        [
          {
            "node": "AI Agent",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "AI Agent": {
      "main": [
        [
          {
            "node": "Telegram Response",
            "type": "main",
            "index": 0
          }
        ],
        [
          {
            "node": "Response Error message",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Validation": {
      "main": [
        [
          {
            "node": "Check User & Chat ID",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Message Router": {
      "main": [
        [],
        [
          {
            "node": "Merge",
            "type": "main",
            "index": 0
          },
          {
            "node": "Retrieve Long Term Memories",
            "type": "main",
            "index": 0
          }
        ],
        [],
        [
          {
            "node": "Error message",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "DeepSeek-V3 Chat": {
      "ai_languageModel": [
        [
          {
            "node": "AI Agent",
            "type": "ai_languageModel",
            "index": 0
          }
        ]
      ]
    },
    "Check User & Chat ID": {
      "main": [
        [
          {
            "node": "Message Router",
            "type": "main",
            "index": 0
          }
        ],
        [
          {
            "node": "Error message",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Window Buffer Memory": {
      "ai_memory": [
        []
      ]
    },
    "Save Long Term Memories": {
      "ai_tool": [
        [
          {
            "node": "AI Agent",
            "type": "ai_tool",
            "index": 0
          }
        ]
      ]
    },
    "Listen for Telegram Events": {
      "main": [
        [
          {
            "node": "Validation",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "When chat message received": {
      "main": [
        []
      ]
    },
    "Retrieve Long Term Memories": {
      "main": [
        [
          {
            "node": "Merge",
            "type": "main",
            "index": 1
          }
        ]
      ]
    }
  }
}

Workflow n8n Telegram, communication : pour qui est ce workflow ?

Ce workflow s'adresse aux entreprises de taille moyenne à grande, notamment celles qui utilisent Telegram pour la communication avec leurs clients. Les équipes de support client, de marketing et de vente trouveront cet outil particulièrement utile pour automatiser les interactions et gérer efficacement les données clients. Un niveau technique intermédiaire est recommandé pour la mise en place et la personnalisation.

Workflow n8n Telegram, communication : problème résolu

Ce workflow résout le problème de la gestion des interactions sur Telegram en automatisant le suivi des conversations et en intégrant une mémoire à long terme. Les entreprises peuvent ainsi éviter les pertes d'informations importantes, réduire les délais de réponse et offrir une expérience client plus fluide. En centralisant les données, ce système minimise également le risque d'erreurs humaines et améliore la réactivité des équipes face aux demandes des clients.

Workflow n8n Telegram, communication : étapes du workflow

Étape 1 : Le workflow commence par le nœud 'Listen for Telegram Events' qui déclenche le processus lors de la réception d'un message.

  • Étape 1 : Le nœud 'Check User & Chat ID' valide l'identité de l'utilisateur et du chat.
  • Étape 2 : Le 'Message Router' dirige le flux vers l'agent AI pour générer une réponse.
  • Étape 3 : Les nœuds 'Save Long Term Memories' et 'Retrieve Long Term Memories' gèrent l'enregistrement et la récupération des informations dans Google Docs.
  • Étape 4 : Enfin, les réponses sont envoyées via le nœud 'Telegram Response'.

Workflow n8n Telegram, communication : guide de personnalisation

Pour personnaliser ce workflow, commencez par ajuster le nœud 'Listen for Telegram Events' en spécifiant le chemin d'accès et les méthodes HTTP. Modifiez les paramètres de l'agent AI dans le nœud 'AI Agent' pour adapter les réponses à votre domaine d'activité. Vous pouvez également changer les configurations des nœuds de mémoire pour définir comment et où les informations sont stockées dans Google Docs. Assurez-vous de sécuriser les accès aux données en configurant les autorisations appropriées dans Google. Enfin, testez le flux pour garantir que toutes les intégrations fonctionnent comme prévu.