Automatisation Discord avec n8n : gestion des commentaires automatiques
Ce workflow n8n permet d'automatiser la gestion des commentaires sur Discord, facilitant ainsi la modération et l'interaction avec les utilisateurs. Dans un contexte où les entreprises cherchent à améliorer leur engagement client tout en réduisant la charge de travail, cette automatisation n8n se révèle particulièrement utile. Les cas d'usage incluent la réponse automatique aux commentaires et la collecte de données sur les interactions des utilisateurs. Le workflow commence par un déclencheur Webhook qui capte les nouveaux commentaires. Ensuite, il utilise des nœuds comme 'Get post data' pour récupérer les informations nécessaires. Après cela, le nœud 'AI Agent' analyse le contenu des commentaires et génère des réponses appropriées via le modèle 'OpenRouter Chat Model'. Les réponses sont ensuite envoyées à Discord grâce à des nœuds HTTP. Ce processus permet non seulement de gagner du temps, mais aussi d'assurer une réponse rapide et cohérente aux utilisateurs. En fin de compte, cette automatisation améliore l'expérience utilisateur tout en allégeant la charge de travail des équipes de modération.
Workflow n8n Discord, commentaires : vue d'ensemble
Schéma des nœuds et connexions de ce workflow n8n, généré à partir du JSON n8n.
Workflow n8n Discord, commentaires : détail des nœuds
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"id": "4rXRDurF4mQKrHyB",
"meta": {
"instanceId": "6d46e25379ef430a7067964d1096b885c773564549240cb3ad4c087f6cf94bd3",
"templateCredsSetupCompleted": true
},
"name": "comentarios automaticos",
"tags": [],
"nodes": [
{
"id": "5c5322a4-10cf-43a1-8286-101c96d8c356",
"name": "Webhook",
"type": "n8n-nodes-base.webhook",
"position": [
40,
100
],
"webhookId": "ea7d37ac-9e82-40d7-bbb3-e9b7ce180fc9",
"parameters": {
"path": "ea7d37ac-9e82-40d7-bbb3-e9b7ce180fc9",
"options": {},
"responseMode": "responseNode"
},
"typeVersion": 2
},
{
"id": "c281b25f-4f5a-46a3-b2ca-c9fba1cf98e1",
"name": "Sticky Note",
"type": "n8n-nodes-base.stickyNote",
"position": [
-980,
0
],
"parameters": {
"width": 1440,
"height": 320,
"content": "# Webhook Verification\nDescription:\nHandles the initial verification handshake with Instagram's Webhook API.\nInstructions:\n\nEnsure the hub.verify_token matches the token configured in your Instagram App settings.\n\nThe response should echo the hub.challenge parameter to confirm the webhook setup.\n\n"
},
"typeVersion": 1
},
{
"id": "f890a4d2-f897-4103-a52f-48fa3555f9a6",
"name": "Respond to Webhook",
"type": "n8n-nodes-base.respondToWebhook",
"position": [
260,
100
],
"parameters": {
"options": {},
"respondWith": "text",
"responseBody": "={{ $json.query['hub.challenge'] }}"
},
"typeVersion": 1.1
},
{
"id": "4afb4f9b-7f0f-41b8-afd0-d5c134a6a622",
"name": "AI Agent",
"type": "@n8n/n8n-nodes-langchain.agent",
"position": [
140,
1200
],
"parameters": {
"text": "=### CONTEXTO E PERSONA ###\nVocê é um assistente de IA especialista, responsável por gerenciar os comentários de um perfil no Instagram focado em Inteligência Artificial e Automações. O objetivo do perfil é educar e engajar a comunidade sobre esses temas. Seu tom deve ser amigável, acessível, mas também demonstrar conhecimento e profissionalismo. Responda sempre em português brasileiro.\n\n### DADOS DE ENTRADA ###\n- Nome de Usuário: {{ $('data').item.json.usuario.name }}\n- Texto do Comentário:{{ $('data').item.json.usuario.message.text }}\n- Contexto da Publicacao\n\n### TAREFA ###\nAnalise o comentário fornecido e gere uma resposta apropriada, seguindo estas diretrizes:\n\n1. **Análise e Filtragem:**\n * **Identifique a Intenção:** É uma pergunta técnica? Uma dúvida simples? Um elogio? Uma crítica construtiva? Um pedido de ajuda? Spam? Conteúdo irrelevante?\n * **Relevância:** O comentário está relacionado a IA, automação ou ao conteúdo do perfil?\n\n2. **Geração da Resposta:**\n * **Personalização:** Comece a resposta mencionando o nome de usuário (ex: \"Olá @{{ $('data').item.json.usuario.name }},\").\n * **Perguntas Relevantes:** Se for uma pergunta sobre IA/automação que você pode responder, forneça uma resposta clara e útil. Se for muito complexa, agradeça a pergunta e sugira buscar um post específico no perfil, ou diga que o tema é interessante para um futuro conteúdo.\n * **Elogios:** Agradeça sinceramente o elogio e, se possível, conecte-o a um aspecto do perfil ou do conteúdo sobre IA/automação.\n * **Críticas Construtivas:** Agradeça o feedback, mostre que ele foi considerado e responda polidamente.\n * **Pedidos de Ajuda Específicos (não relacionados a conteúdo):** Se for um pedido de suporte técnico não relacionado ao tema central, direcione para o canal adequado ou explique educadamente que não pode ajudar com isso ali.\n * **Comentários Vagos ou de Engajamento Simples (ex: \"Legal!\", \"👍\"):** Responda de forma curta e amigável, talvez com um emoji relevante ou incentivando a continuar acompanhando.\n * **Spam ou Irrelevante:** Se o comentário for claramente spam, promocional não solicitado, ofensivo ou totalmente fora do tópico de IA/automação, NÃO gere uma resposta. Neste caso, retorne APENAS a palavra `[IGNORE]`.\n\n3. **Tom e Estilo:**\n * Mantenha o tom amigável, útil e alinhado com um perfil de tecnologia/educação.\n * Evite respostas genéricas demais quando uma específica for possível.\n * Mantenha as respostas relativamente concisas, adequadas para comentários do Instagram.\n\n### SAÍDA ESPERADA ###\nRetorne APENAS o texto da resposta a ser publicada no Instagram. Se o comentário for classificado como spam/irrelevante conforme a regra 2.7, retorne APENAS a palavra `[IGNORE]`. Não inclua nenhuma outra explicação ou texto adicional fora da resposta ou da palavra `[IGNORE]`.",
"options": {},
"promptType": "define"
},
"typeVersion": 1.8
},
{
"id": "e56a220b-f4aa-4505-9157-31980ccb547b",
"name": "OpenRouter Chat Model",
"type": "@n8n/n8n-nodes-langchain.lmChatOpenRouter",
"position": [
60,
1340
],
"parameters": {
"model": "google/gemini-2.0-flash-exp:free",
"options": {}
},
"credentials": {
"openRouterApi": {
"id": "eGPA8rbskZCfFPBn",
"name": "OpenRouter account"
}
},
"typeVersion": 1
},
{
"id": "9f318cf1-d99f-482d-a6d4-03ec4f603c05",
"name": "Sticky Note1",
"type": "n8n-nodes-base.stickyNote",
"position": [
-980,
380
],
"parameters": {
"color": 5,
"width": 1440,
"height": 320,
"content": "# Data Extraction\nDescription:\nExtracts relevant data from the incoming webhook payload.\nInstructions:\n\nVerify that all necessary fields (e.g., entry.id, from.id, from.username, message.id, message.text, media.id) are correctly mapped.\n\nThis data will be used in subsequent steps for processing and responding.\n"
},
"typeVersion": 1
},
{
"id": "a413c839-fa19-44b9-ae33-2638dd45436e",
"name": "Sticky Note2",
"type": "n8n-nodes-base.stickyNote",
"position": [
-980,
780
],
"parameters": {
"color": 6,
"width": 1440,
"height": 320,
"content": "# User Validation\nDescription:\nChecks if the comment originates from a user other than the account owner.\nInstructions:\n\nCompare conta.id with usuario.id.\n\nProceed only if they differ, indicating the comment is from another user."
},
"typeVersion": 1
},
{
"id": "b19d4891-5f7e-478b-9458-464af1fd409c",
"name": "Sticky Note3",
"type": "n8n-nodes-base.stickyNote",
"position": [
-980,
1160
],
"parameters": {
"color": 2,
"width": 1440,
"height": 320,
"content": "# AI Response Generation\nDescription:\nUtilizes an AI agent to generate a context-aware response to the user's comment.\nInstructions:\n\nEnsure the AI model is properly configured and has access to the necessary input data.\n\nThe prompt should guide the AI to produce responses that are friendly, informative, and aligned with the profile's focus on AI and automation."
},
"typeVersion": 1
},
{
"id": "1f8b05ee-0380-4dc7-8671-f0ae87a7d08f",
"name": "Sticky Note4",
"type": "n8n-nodes-base.stickyNote",
"position": [
-980,
1560
],
"parameters": {
"color": 3,
"width": 1440,
"height": 320,
"content": "# Sending the Response\nDescription:\nSends the AI-generated reply back to the user via Instagram's API.\nInstructions:\n\nConfirm that the HTTP request is correctly formatted with the appropriate endpoint and authentication headers.\n\nHandle any potential errors or exceptions that may arise during the API call."
},
"typeVersion": 1
},
{
"id": "ff54a7c0-40b9-4ad8-a3de-47a8a20cd3e1",
"name": "Get post data",
"type": "n8n-nodes-base.httpRequest",
"position": [
-80,
880
],
"parameters": {
"url": "=https://graph.instagram.com/v22.0/{{ $json.usuario.media.id }}?fields=id,caption",
"options": {},
"authentication": "genericCredentialType",
"genericAuthType": "httpHeaderAuth"
},
"credentials": {
"httpHeaderAuth": {
"id": "6H4syU3wzaoNBy2k",
"name": "Header Auth account"
},
"facebookGraphApi": {
"id": "z7CU24qbafckHljY",
"name": "Facebook Graph account"
}
},
"typeVersion": 4.2
},
{
"id": "d7a66f78-83f2-4173-8602-c34210364149",
"name": "get_new_comments",
"type": "n8n-nodes-base.webhook",
"position": [
40,
480
],
"webhookId": "ea7d37ac-9e82-40d7-bbb3-e9b7ce180fc9",
"parameters": {
"path": "ea7d37ac-9e82-40d7-bbb3-e9b7ce180fc9",
"options": {},
"httpMethod": "POST"
},
"typeVersion": 2
},
{
"id": "0924d70a-45a2-49c9-9459-eb6e7261005e",
"name": "data",
"type": "n8n-nodes-base.set",
"position": [
280,
480
],
"parameters": {
"options": {},
"assignments": {
"assignments": [
{
"id": "1a3c5a2e-115d-4072-9d27-9baa47e84d6f",
"name": "endpoint",
"type": "string",
"value": "https://graph.instagram.com/v22.0"
},
{
"id": "ae83344d-abe5-43d6-991f-e757965e4557",
"name": "conta.id",
"type": "string",
"value": "={{ $json.body.entry[0].id }}"
},
{
"id": "d18887fa-b882-4d69-a1c0-d161291fe5fb",
"name": "usuario.id",
"type": "string",
"value": "={{ $json.body.entry[0].changes[0].value.from.id }}"
},
{
"id": "000f2d0e-6fbf-4e58-ae9c-cac4a3c54b33",
"name": "usuario.name",
"type": "string",
"value": "={{ $json.body.entry[0].changes[0].value.from.username }}"
},
{
"id": "d6fa2b24-abbe-48f7-96ff-2fc69f17b61b",
"name": "usuario.message.id",
"type": "string",
"value": "={{ $json.body.entry[0].changes[0].value.id }}"
},
{
"id": "605e9c4c-f2fc-49eb-8639-573c60ef33bb",
"name": "usuario.message.text",
"type": "string",
"value": "={{ $json.body.entry[0].changes[0].value.text }}"
},
{
"id": "198afc5d-3fd1-4d9d-aa5a-8baf75f06d29",
"name": "usuario.media.id",
"type": "string",
"value": "={{ $json.body.entry[0].changes[0].value.media.id }}"
}
]
}
},
"typeVersion": 3.4
},
{
"id": "2836ec33-b19f-4875-bfeb-08d9f9feae49",
"name": "its me?",
"type": "n8n-nodes-base.filter",
"position": [
200,
880
],
"parameters": {
"options": {},
"conditions": {
"options": {
"version": 2,
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "54c0a2d1-f812-4d6a-b50b-c272cfbba772",
"operator": {
"type": "string",
"operation": "notEquals"
},
"leftValue": "={{ $('data').item.json.conta.id }}",
"rightValue": "={{ $('data').item.json.usuario.id }}"
}
]
}
},
"typeVersion": 2.2
},
{
"id": "fdf8ff5e-9c17-43f3-a747-79228ca68e03",
"name": "Post comment",
"type": "n8n-nodes-base.httpRequest",
"position": [
260,
1660
],
"parameters": {
"url": "={{ $('data').item.json.endpoint }}/{{ $('data').item.json.usuario.message.id }}/replies",
"method": "POST",
"options": {},
"sendBody": true,
"authentication": "genericCredentialType",
"bodyParameters": {
"parameters": [
{
"name": "message",
"value": "={{ $json.output }}"
}
]
},
"genericAuthType": "httpHeaderAuth"
},
"credentials": {
"httpHeaderAuth": {
"id": "6H4syU3wzaoNBy2k",
"name": "Header Auth account"
}
},
"typeVersion": 4.2
}
],
"active": true,
"pinData": {
"get_new_comments": [
{
"json": {
"body": {
"entry": [
{
"id": "17841458749050638",
"time": 1745696027,
"changes": [
{
"field": "comments",
"value": {
"id": "17992882022637707",
"from": {
"id": "1797582914152092",
"username": "luchiogutierrez"
},
"text": "😍",
"media": {
"id": "17969449379894182",
"media_product_type": "FEED"
}
}
}
]
}
],
"object": "instagram"
},
"query": {},
"params": {},
"headers": {
"host": "host.docker.internal:5678",
"accept": "*/*",
"x-scheme": "https",
"forwarded": "by=_exposr;for=173.252.95.16;host=engaging-seahorse-19.rshare.io;proto=https",
"x-real-ip": "173.252.95.16",
"connection": "keep-alive",
"exposr-via": "77940acbe1755f6fca18880bd02e462ee55d0cde,0374ae5bede6d70d299155239dbb7e045533e1f4",
"user-agent": "Webhooks/1.0 (https://fb.me/webhooks)",
"content-type": "application/json",
"x-request-id": "b0c4e9d6dd2baa18bab7eab283ad4788",
"content-length": "316",
"x-forwarded-for": "173.252.95.16",
"x-hub-signature": "sha1=b3d396ac784244a020268dd9599e708b21688b75",
"x-forwarded-host": "engaging-seahorse-19.rshare.io",
"x-forwarded-port": "443",
"x-forwarded-proto": "https",
"x-forwarded-scheme": "https",
"x-hub-signature-256": "sha256=40e1e91b67c7fa82afca10c81ff4b1200d9561384ee5ba690bf9bc22814cb09b"
},
"webhookUrl": "https://engaging-seahorse-19.rshare.io/webhook/ea7d37ac-9e82-40d7-bbb3-e9b7ce180fc9",
"executionMode": "production"
}
}
],
"Respond to Webhook": [
{
"json": {
"body": {},
"query": {
"hub.mode": "subscribe",
"hub.challenge": "219585499",
"hub.verify_token": "teste"
},
"params": {},
"headers": {
"host": "host.docker.internal:5678",
"accept": "*/*",
"x-scheme": "https",
"forwarded": "by=_exposr;for=173.252.107.25;host=actual-beagle-88.rshare.io;proto=https",
"x-real-ip": "173.252.107.25",
"connection": "keep-alive",
"exposr-via": "b37bd560bd173ee1195fceaef48a1468e8fa83f0,f06a3ed204e476a5915fc6fff7228b77c1c9e1d3",
"user-agent": "facebookplatform/1.0 (+http://developers.facebook.com)",
"x-request-id": "037b358cf28db9e3bffdf52703fd9069",
"accept-encoding": "deflate, gzip",
"x-forwarded-for": "173.252.107.25",
"x-forwarded-host": "actual-beagle-88.rshare.io",
"x-forwarded-port": "443",
"x-forwarded-proto": "https",
"x-forwarded-scheme": "https"
},
"webhookUrl": "http://localhost:5678/webhook-test/ea7d37ac-9e82-40d7-bbb3-e9b7ce180fc9",
"executionMode": "test"
}
}
]
},
"settings": {
"executionOrder": "v1"
},
"versionId": "2a39918c-36c8-486e-acb3-3420a4a8b8b1",
"connections": {
"data": {
"main": [
[
{
"node": "Get post data",
"type": "main",
"index": 0
}
]
]
},
"Webhook": {
"main": [
[
{
"node": "Respond to Webhook",
"type": "main",
"index": 0
}
]
]
},
"its me?": {
"main": [
[
{
"node": "AI Agent",
"type": "main",
"index": 0
}
]
]
},
"AI Agent": {
"main": [
[
{
"node": "Post comment",
"type": "main",
"index": 0
}
]
]
},
"Get post data": {
"main": [
[
{
"node": "its me?",
"type": "main",
"index": 0
}
]
]
},
"get_new_comments": {
"main": [
[
{
"node": "data",
"type": "main",
"index": 0
}
]
]
},
"OpenRouter Chat Model": {
"ai_languageModel": [
[
{
"node": "AI Agent",
"type": "ai_languageModel",
"index": 0
}
]
]
}
}
}Workflow n8n Discord, commentaires : pour qui est ce workflow ?
Ce workflow s'adresse aux entreprises utilisant Discord pour la communication, notamment les équipes de support client et de modération. Il est idéal pour les organisations de taille moyenne à grande qui cherchent à automatiser leurs interactions tout en maintenant un haut niveau d'engagement avec leurs utilisateurs.
Workflow n8n Discord, commentaires : problème résolu
Ce workflow résout le problème de la gestion manuelle des commentaires sur Discord, qui peut être chronophage et sujet à des erreurs humaines. En automatisant ce processus, les entreprises peuvent réduire le temps passé à modérer les commentaires, minimiser les risques de réponses inappropriées et garantir une interaction rapide avec les utilisateurs. Les résultats concrets incluent une augmentation de la satisfaction client et une meilleure réactivité aux préoccupations des utilisateurs.
Workflow n8n Discord, commentaires : étapes du workflow
Étape 1 : Le workflow est déclenché par un Webhook qui capte les nouveaux commentaires sur Discord.
- Étape 1 : Les données du post sont récupérées via le nœud 'Get post data'.
- Étape 2 : Une vérification est effectuée avec le nœud 'its me?' pour s'assurer que le commentaire est pertinent.
- Étape 3 : Le contenu du commentaire est analysé par l'AI Agent qui génère une réponse.
- Étape 4 : La réponse est envoyée à Discord à travers le nœud 'Post comment'.
Workflow n8n Discord, commentaires : guide de personnalisation
Pour personnaliser ce workflow, vous pouvez modifier l'URL du Webhook pour l'adapter à votre serveur Discord. Il est également possible d'ajuster les paramètres du nœud 'AI Agent' pour affiner le type de réponses générées. Pensez à adapter les paramètres d'authentification dans les nœuds HTTP pour garantir la sécurité des échanges. Vous pouvez également ajouter d'autres nœuds pour intégrer des fonctionnalités supplémentaires, comme l'envoi de notifications à d'autres plateformes ou l'enrichissement des données collectées.