Automatisation Shopify avec n8n : gestion des consentements marketing
Ce workflow n8n a pour objectif d'automatiser la gestion des consentements marketing des clients sur Shopify. Dans un contexte oĂč la conformitĂ© aux rĂ©glementations sur la protection des donnĂ©es est cruciale, ce workflow permet d'assurer que seuls les clients ayant acceptĂ© de recevoir des communications marketing sont ajoutĂ©s Ă des segments spĂ©cifiques dans Mautic. Les cas d'usage incluent la segmentation des clients en fonction de leur consentement, ce qui optimise les campagnes marketing et amĂ©liore l'engagement client. Ătape 1 : Le dĂ©clencheur 'Shopify Trigger' s'active lorsqu'un Ă©vĂ©nement pertinent se produit sur la plateforme Shopify. Ătape 2 : Le workflow vĂ©rifie si le client a acceptĂ© le marketing via plusieurs nĆuds conditionnels 'Accepts Marketing?'. Ătape 3 : Si le consentement est donnĂ©, le contact est ajoutĂ© au segment confirmĂ© dans Mautic, sinon il est retirĂ©. Ătape 4 : Des vĂ©rifications supplĂ©mentaires sont effectuĂ©es pour s'assurer de l'existence du contact avant de le crĂ©er si nĂ©cessaire. Ce workflow n8n offre une solution efficace pour gĂ©rer les consentements, rĂ©duisant ainsi les risques de non-conformitĂ© et amĂ©liorant la qualitĂ© des donnĂ©es clients. Les bĂ©nĂ©fices business incluent une meilleure segmentation des clients, une communication ciblĂ©e et une augmentation de l'engagement, ce qui se traduit par une amĂ©lioration des performances marketing. Tags clĂ©s : automatisation, Shopify, Mautic.
Vue d'ensemble du workflow n8n
SchĂ©ma des nĆuds et connexions de ce workflow n8n, gĂ©nĂ©rĂ© Ă partir du JSON n8n.
DĂ©tail des nĆuds du workflow n8n
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"id": "JiSesGjDIXIPYtbt",
"meta": {
"instanceId": "e2c978396c9c745cf0aaa9ed3abe4464dbcef93c5fe2df809b9e14440e628df6"
},
"name": "Shopify + Mautic",
"tags": [],
"nodes": [
{
"id": "592b2608-e77e-4988-8f77-8820645b56ee",
"name": "Shopify Trigger",
"type": "n8n-nodes-base.shopifyTrigger",
"position": [
540,
320
],
"webhookId": "252052f3-e844-4500-8c34-c57f583d4432",
"parameters": {
"topic": "customers/update",
"authentication": "accessToken"
},
"credentials": {
"shopifyAccessTokenApi": {
"id": "WbxXaLMHozAgY3Rz",
"name": "Shopify Access Token account"
}
},
"typeVersion": 1
},
{
"id": "f2e6931d-0279-4142-9b9e-1092657d91e2",
"name": "Accepts Marketing?",
"type": "n8n-nodes-base.if",
"position": [
1240,
180
],
"parameters": {
"options": {},
"conditions": {
"options": {
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "8e207eec-212a-48a9-b64e-2d15094c987f",
"operator": {
"name": "filter.operator.equals",
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $('Shopify Trigger').item.json.email_marketing_consent.state }}",
"rightValue": "subscribed"
}
]
}
},
"typeVersion": 2
},
{
"id": "2a31657b-f1b3-4e4a-8f6a-3d3ee15aa052",
"name": "Accepts Marketing?1",
"type": "n8n-nodes-base.if",
"position": [
1240,
500
],
"parameters": {
"options": {},
"conditions": {
"options": {
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "8e207eec-212a-48a9-b64e-2d15094c987f",
"operator": {
"name": "filter.operator.equals",
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $('Shopify Trigger').item.json.email_marketing_consent.state }}",
"rightValue": "subscribed"
}
]
}
},
"typeVersion": 2
},
{
"id": "266a07ca-915a-4afd-9a0a-60eb974ee263",
"name": "No Operation, do nothing",
"type": "n8n-nodes-base.noOp",
"position": [
1540,
720
],
"parameters": {},
"typeVersion": 1
},
{
"id": "b9aee974-4d75-4b1e-80b7-8aab9d4f403d",
"name": "Add to confirmed segment",
"type": "n8n-nodes-base.mautic",
"position": [
1840,
40
],
"parameters": {
"resource": "contactSegment",
"contactId": "={{ $json.id }}",
"segmentId": 1,
"authentication": "oAuth2"
},
"credentials": {
"mauticOAuth2Api": {
"id": "cBmAMa80nofah9QG",
"name": "Mautic account"
}
},
"typeVersion": 1
},
{
"id": "a0fbd9e7-a60d-430b-b5df-4ec063e181c9",
"name": "Remove from confirmed segment",
"type": "n8n-nodes-base.mautic",
"position": [
1840,
300
],
"parameters": {
"resource": "contactSegment",
"contactId": "={{ $json.id }}",
"operation": "remove",
"segmentId": 1,
"authentication": "oAuth2"
},
"credentials": {
"mauticOAuth2Api": {
"id": "cBmAMa80nofah9QG",
"name": "Mautic account"
}
},
"typeVersion": 1
},
{
"id": "0bc8fc06-3bf5-4c49-acc2-1ed499a07ea1",
"name": "Webhook",
"type": "n8n-nodes-base.webhook",
"position": [
540,
1500
],
"webhookId": "6485fca6-c641-4067-b19a-192709b88e45",
"parameters": {
"path": "6485fca6-c641-4067-b19a-192709b88e45",
"options": {
"rawBody": true
},
"httpMethod": "POST"
},
"typeVersion": 1.1
},
{
"id": "001eff12-6f14-4fb2-afdd-e6b7956437bf",
"name": "Crypto",
"type": "n8n-nodes-base.crypto",
"position": [
760,
1500
],
"parameters": {
"type": "SHA256",
"action": "hmac",
"secret": "a031f434181d2bce0a81694c11fafb5887c78a48c50da98d62b7ab7c6d57080c",
"encoding": "base64",
"binaryData": true
},
"typeVersion": 1
},
{
"id": "6cde7c3c-e1f9-4584-908c-9b4a82e4f2a4",
"name": "If",
"type": "n8n-nodes-base.if",
"position": [
980,
1500
],
"parameters": {
"options": {},
"conditions": {
"options": {
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "eb322a60-a1e6-46ed-b7b9-539373f9d881",
"operator": {
"name": "filter.operator.equals",
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $('Webhook').item.json.headers['webhook-signature'] }}",
"rightValue": "={{ $json.data }}"
}
]
}
},
"typeVersion": 2
},
{
"id": "e848a1d3-2f9b-4d27-8862-b3284654f818",
"name": "No Operation, do nothing1",
"type": "n8n-nodes-base.noOp",
"position": [
1260,
1700
],
"parameters": {},
"typeVersion": 1
},
{
"id": "ff27ee31-c13d-4a52-a260-aef9df8c64a6",
"name": "GraphQL",
"type": "n8n-nodes-base.graphql",
"position": [
1260,
1480
],
"parameters": {
"query": "=query {\n customers(first: 1, query: \"email:'{{ $json[\"body\"][\"mautic.lead_channel_subscription_changed\"][0][\"contact\"][\"fields\"][\"core\"][\"email\"][\"value\"] }}'\") {\n edges {\n node {\n id\n state\n }\n }\n }\n}\n",
"endpoint": "=https://{{ $('Set Shopify Subdomain').params[\"fields\"][\"values\"][0][\"stringValue\"] }}.myshopify.com/admin/api/2024-01/graphql.json",
"authentication": "headerAuth"
},
"credentials": {
"httpHeaderAuth": {
"id": "Z98cM8akgh1jPtG7",
"name": "Header Auth Shopify"
}
},
"typeVersion": 1
},
{
"id": "168b255b-f796-426c-80fd-c2fe79ef973f",
"name": "Marketing Consent - subscribed",
"type": "n8n-nodes-base.graphql",
"position": [
2120,
1160
],
"parameters": {
"query": "mutation customerEmailMarketingConsentUpdate($input: CustomerEmailMarketingConsentUpdateInput!) {\n customerEmailMarketingConsentUpdate(input: $input) {\n customer {\n id\n }\n userErrors {\n field\n message\n }\n }\n}\n",
"endpoint": "=https://{{ $('Set Shopify Subdomain').params[\"fields\"][\"values\"][0][\"stringValue\"] }}.myshopify.com/admin/api/2024-01/graphql.json",
"variables": "={\n \"input\": {\n \"customerId\": \"{{ $json[\"data\"][\"customers\"][\"edges\"][0][\"node\"][\"id\"] }}\",\n \"emailMarketingConsent\": {\n \"consentUpdatedAt\": \"{{ $now }}\",\n \"marketingOptInLevel\": \"CONFIRMED_OPT_IN\",\n \"marketingState\": \"SUBSCRIBED\"\n }\n }\n}\n",
"requestFormat": "json",
"authentication": "headerAuth"
},
"credentials": {
"httpHeaderAuth": {
"id": "Z98cM8akgh1jPtG7",
"name": "Header Auth Shopify"
}
},
"typeVersion": 1
},
{
"id": "f7db8ec3-27d4-41f7-a0c9-6249bf6e805a",
"name": "Marketing Consent - unsubscribed",
"type": "n8n-nodes-base.graphql",
"position": [
2120,
1500
],
"parameters": {
"query": "mutation customerEmailMarketingConsentUpdate($input: CustomerEmailMarketingConsentUpdateInput!) {\n customerEmailMarketingConsentUpdate(input: $input) {\n customer {\n id\n }\n userErrors {\n field\n message\n }\n }\n}\n",
"endpoint": "=https://{{ $('Set Shopify Subdomain').params[\"fields\"][\"values\"][0][\"stringValue\"] }}.myshopify.com/admin/api/2024-01/graphql.json",
"variables": "={\n \"input\": {\n \"customerId\": \"{{ $json[\"data\"][\"customers\"][\"edges\"][0][\"node\"][\"id\"] }}\",\n \"emailMarketingConsent\": {\n \"consentUpdatedAt\": \"{{ $now }}\",\n \"marketingOptInLevel\": \"CONFIRMED_OPT_IN\",\n \"marketingState\": \"UNSUBSCRIBED\"\n }\n }\n}\n",
"requestFormat": "json",
"authentication": "headerAuth"
},
"credentials": {
"httpHeaderAuth": {
"id": "Z98cM8akgh1jPtG7",
"name": "Header Auth Shopify"
}
},
"typeVersion": 1
},
{
"id": "ff62697d-29d0-4b7e-b695-cd90535e5fa8",
"name": "Mautic - Accepts Marketing?",
"type": "n8n-nodes-base.if",
"position": [
1820,
1180
],
"parameters": {
"options": {},
"conditions": {
"options": {
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "960e386c-4198-4b04-88a6-715162729064",
"operator": {
"name": "filter.operator.equals",
"type": "string",
"operation": "equals"
},
"leftValue": "={{ $('Webhook').item.json.body['mautic.lead_channel_subscription_changed'][0].new_status }}",
"rightValue": "contactable"
}
]
}
},
"typeVersion": 2
},
{
"id": "8515256f-c49b-4000-9a1e-be9958720dd6",
"name": "Customer exists?",
"type": "n8n-nodes-base.if",
"position": [
1540,
1480
],
"parameters": {
"options": {
"looseTypeValidation": false
},
"conditions": {
"options": {
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "4d2f02ab-f5e3-437d-8a35-f301888a8597",
"operator": {
"type": "array",
"operation": "notEmpty",
"singleValue": true
},
"leftValue": "={{ $json.data.customers.edges }}",
"rightValue": 0
}
]
}
},
"typeVersion": 2
},
{
"id": "616ae364-82a0-456a-abaf-b8855ca56f8f",
"name": "No Operation, do nothing2",
"type": "n8n-nodes-base.noOp",
"position": [
1820,
1640
],
"parameters": {},
"typeVersion": 1
},
{
"id": "afdeb330-06d0-4fdf-9f42-1d8ce74d483d",
"name": "Sticky Note1",
"type": "n8n-nodes-base.stickyNote",
"position": [
540,
1680
],
"parameters": {
"width": 580.807881773399,
"content": "## Webhook Validation\nWe use the same key shared with Mautic to hash the incoming request. If the computed hash is identical to the one delivered the request is valid and can be processed"
},
"typeVersion": 1
},
{
"id": "38633539-cc9a-4bde-92f7-39e697bd803f",
"name": "Sticky Note2",
"type": "n8n-nodes-base.stickyNote",
"position": [
2040,
40
],
"parameters": {
"width": 279.1188177339898,
"height": 383.7477832512317,
"content": "## Mautic Segments\nThe n8n Shopify node cannot Please make sure to select your segment on both nodes"
},
"typeVersion": 1
},
{
"id": "4107ce14-58bc-4171-87bb-5fc74a506e38",
"name": "Sticky Note",
"type": "n8n-nodes-base.stickyNote",
"position": [
1080,
1300
],
"parameters": {
"width": 279.1188177339898,
"content": "## Shopify \nThe n8n Shopify node cannot get customer marketing consent, so we get this from the Shopify GraphQL API"
},
"typeVersion": 1
},
{
"id": "33f97be7-a4bf-42ee-96ae-dbbe54f5248f",
"name": "Sticky Note3",
"type": "n8n-nodes-base.stickyNote",
"position": [
580,
1140
],
"parameters": {
"width": 279.1188177339898,
"content": "## Set your Shopify Subdomain here"
},
"typeVersion": 1
},
{
"id": "7f203946-a365-44a3-8de0-1fe0b1964eab",
"name": "Set Shopify Subdomain",
"type": "n8n-nodes-base.set",
"position": [
760,
1320
],
"parameters": {
"fields": {
"values": [
{
"name": "Shopify Subdomain",
"stringValue": "n8n-mautic-demo"
}
]
},
"options": {}
},
"typeVersion": 3.2
},
{
"id": "544a4da2-11a4-465b-a30e-02ed618a77a6",
"name": "Search for Contact by Email",
"type": "n8n-nodes-base.mautic",
"position": [
760,
320
],
"parameters": {
"limit": 1,
"options": {
"search": "={{ $json.email }}"
},
"operation": "getAll",
"authentication": "oAuth2"
},
"credentials": {
"mauticOAuth2Api": {
"id": "cBmAMa80nofah9QG",
"name": "Mautic account"
}
},
"typeVersion": 1,
"alwaysOutputData": true
},
{
"id": "1332db6d-99ab-4d38-89b8-7f7ba25d4cf1",
"name": "Contact exists?",
"type": "n8n-nodes-base.if",
"position": [
980,
320
],
"parameters": {
"options": {},
"conditions": {
"options": {
"leftValue": "",
"caseSensitive": true,
"typeValidation": "strict"
},
"combinator": "and",
"conditions": [
{
"id": "5872c5d4-655f-4cd6-9b21-622acdcb0814",
"operator": {
"type": "number",
"operation": "exists",
"singleValue": true
},
"leftValue": "={{ $json.id }}",
"rightValue": ""
}
]
}
},
"typeVersion": 2
},
{
"id": "488494df-6e8c-4f8c-b7ed-5d6d67f083c8",
"name": "Create a new contact",
"type": "n8n-nodes-base.mautic",
"position": [
1540,
480
],
"parameters": {
"email": "={{ $('Shopify Trigger').item.json.email }}",
"company": "=",
"options": {},
"lastName": "={{ $('Shopify Trigger').item.json.last_name }}",
"firstName": "={{ $('Shopify Trigger').item.json.first_name }}",
"authentication": "oAuth2",
"additionalFields": {}
},
"credentials": {
"mauticOAuth2Api": {
"id": "cBmAMa80nofah9QG",
"name": "Mautic account"
}
},
"typeVersion": 1
},
{
"id": "586c736b-cd46-4c5c-ac2f-c4380cf465bb",
"name": "Sticky Note4",
"type": "n8n-nodes-base.stickyNote",
"position": [
0,
1420
],
"parameters": {
"color": 4,
"width": 360.408084305475,
"height": 315.5897364788551,
"content": "## Mautic to Shopify\n\nThis part uses GraphQL calls to the Shopify Admin API. In order to get a better understanding for the queries and mutations please check the API Docs.\n\nExamples from the Shopify Docs used in this workflow:\n\n[Get the first ten customers with an enabled customer account](https://shopify.dev/docs/api/admin-graphql/2024-01/queries/customers#examples-Get_the_first_ten_customers_with_an_enabled_customer_account)\n\n\n[Mutation to update the Email Marketing consent](https://shopify.dev/docs/api/admin-graphql/2024-01/mutations/customerEmailMarketingConsentUpdate)"
},
"typeVersion": 1
},
{
"id": "47e8a011-b2ba-4839-ac85-24dd45e18020",
"name": "Sticky Note5",
"type": "n8n-nodes-base.stickyNote",
"position": [
20,
220
],
"parameters": {
"color": 4,
"width": 360.408084305475,
"height": 315.5897364788551,
"content": "## Shopify to Mautic\n\nThis part uses the Shopify Trigger to watch for changes on customer data.\n\nTo use the Mautic nodes please make sure you have the API enabled in your Mautic Instance."
},
"typeVersion": 1
}
],
"active": true,
"pinData": {},
"settings": {
"executionOrder": "v1"
},
"versionId": "71208adf-ebfb-4961-b23b-fb46c86ca09f",
"connections": {
"If": {
"main": [
[
{
"node": "GraphQL",
"type": "main",
"index": 0
}
],
[
{
"node": "No Operation, do nothing1",
"type": "main",
"index": 0
}
]
]
},
"Crypto": {
"main": [
[
{
"node": "If",
"type": "main",
"index": 0
}
]
]
},
"GraphQL": {
"main": [
[
{
"node": "Customer exists?",
"type": "main",
"index": 0
}
]
]
},
"Webhook": {
"main": [
[
{
"node": "Crypto",
"type": "main",
"index": 0
},
{
"node": "Set Shopify Subdomain",
"type": "main",
"index": 0
}
]
]
},
"Contact exists?": {
"main": [
[
{
"node": "Accepts Marketing?",
"type": "main",
"index": 0
}
],
[
{
"node": "Accepts Marketing?1",
"type": "main",
"index": 0
}
]
]
},
"Shopify Trigger": {
"main": [
[
{
"node": "Search for Contact by Email",
"type": "main",
"index": 0
}
]
]
},
"Customer exists?": {
"main": [
[
{
"node": "Mautic - Accepts Marketing?",
"type": "main",
"index": 0
}
],
[
{
"node": "No Operation, do nothing2",
"type": "main",
"index": 0
}
]
]
},
"Accepts Marketing?": {
"main": [
[
{
"node": "Add to confirmed segment",
"type": "main",
"index": 0
}
],
[
{
"node": "Remove from confirmed segment",
"type": "main",
"index": 0
}
]
]
},
"Accepts Marketing?1": {
"main": [
[
{
"node": "Create a new contact",
"type": "main",
"index": 0
}
],
[
{
"node": "No Operation, do nothing",
"type": "main",
"index": 0
}
]
]
},
"Create a new contact": {
"main": [
[
{
"node": "Add to confirmed segment",
"type": "main",
"index": 0
}
]
]
},
"Mautic - Accepts Marketing?": {
"main": [
[
{
"node": "Marketing Consent - subscribed",
"type": "main",
"index": 0
}
],
[
{
"node": "Marketing Consent - unsubscribed",
"type": "main",
"index": 0
}
]
]
},
"Search for Contact by Email": {
"main": [
[
{
"node": "Contact exists?",
"type": "main",
"index": 0
}
]
]
}
}
}Pour qui est ce workflow ?
Ce workflow s'adresse aux entreprises e-commerce utilisant Shopify qui souhaitent optimiser leur gestion des consentements marketing. Il est particuliÚrement utile pour les équipes marketing et CRM, ainsi que pour les PME et TPE cherchant à se conformer aux réglementations sur la protection des données.
ProblÚme résolu
Ce workflow résout le problÚme de la gestion des consentements marketing en automatisant le processus de vérification et de segmentation des clients. En éliminant les tùches manuelles, il réduit les risques de non-conformité et les erreurs humaines. Les utilisateurs bénéficient d'une base de données clients propre et à jour, ce qui améliore l'efficacité des campagnes marketing et augmente le taux d'engagement.
Ătapes du workflow
Ătape 1 : Le workflow dĂ©marre avec le dĂ©clencheur 'Shopify Trigger' qui capte les Ă©vĂ©nements de Shopify. Ătape 2 : Il vĂ©rifie si le client a acceptĂ© le marketing Ă l'aide de plusieurs nĆuds conditionnels. Ătape 3 : Si le consentement est confirmĂ©, le contact est ajoutĂ© au segment dans Mautic, sinon il est retirĂ©. Ătape 4 : Le workflow effectue des vĂ©rifications pour s'assurer que le contact existe avant de le crĂ©er si nĂ©cessaire. Ătape 5 : Des opĂ©rations supplĂ©mentaires peuvent ĂȘtre effectuĂ©es pour gĂ©rer les donnĂ©es de maniĂšre sĂ©curisĂ©e.
Guide de personnalisation du workflow n8n
Pour personnaliser ce workflow, vous pouvez modifier le nĆud 'Shopify Trigger' pour l'adapter Ă d'autres Ă©vĂ©nements de Shopify. Assurez-vous que les paramĂštres de connexion Ă Mautic sont correctement configurĂ©s. Vous pouvez Ă©galement ajuster les conditions dans les nĆuds 'Accepts Marketing?' pour rĂ©pondre Ă vos critĂšres spĂ©cifiques. Si vous souhaitez intĂ©grer d'autres outils, vous pouvez ajouter des nĆuds supplĂ©mentaires pour enrichir le flux de donnĂ©es. Pensez Ă sĂ©curiser le workflow en vĂ©rifiant les permissions d'accĂšs et en surveillant les performances via les logs de n8n.